Workshop

Chatbot
Canadian National (CN) / early 2021
Principal UX Researcher

UX Research Shadowing Product Design Workshop

Repair Shop App
Canadian National (CN) / early 2019 to early 2021
Lead Product Designer

Product Design Process Design Wireframing Workshop

Repair Shop Research
Canadian National (CN) / late 2018 to early 2019
Principal UX Researcher

UX Research Contextual Inquiry User Interview Workshop